Carrying out regular inspections of hotel properties and amenities and organizing necessary maintenance 
Implementing and reviewing standards operation procedures to continuously improve of business 
Proactively seeking opportunities and ways to maximize revenue and develop service delivery 
Monitoring employee performance and offering regular evaluation meetings designed to improve service
Setting revenue and guest satisfaction targets and ensuring that these are met.
Ensure compliance with licensing laws, health and safety and other statutory regulations 
Deal with contractors and suppliers.