Answering incoming calls, answering questions about company services, and scheduling appointments with agents based on client needs

Receiving and distributing mail, including packages and letters
Providing information about available properties to potential buyers or renters, including location, amenities, price range, and financing options
Creating and updating databases of potential buyers or renters based on their interests and the nature of their inquiry
Providing general customer service to clients by answering questions about policies and procedures, showing homes, and providing information about neighbourhoods
Arranging for repairs or other maintenance services for clients’ homes or businesses
Coordinating showings with agents and clients and preparing homes for showings in accordance with the agent’s guidelines
Coordinating repairs with contractors and clients, scheduling contractors to complete work, and communicating regularly with contractors about progress on projects
Ensuring that all real estate transactions are legally compliant by keeping track of signatures and dates on documents