Job Description:
Loan repayment follow-up.
Respond to applicants' questions and resolve any loan-related issues.
Operate in compliance with laws and regulations. Devise customized recovery strategy on a case by case basis, reducing the non-performing loans owed by customers
Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner
Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure departmental guidelines in relation to instalment agreements and the processing of monies received are adhered to
Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to instalment schedules.
Key Requirements:
Proficiency in Computer Operation.
Sound Risk Management experience
Good knowledge of Lagos Island and Mainland
Ability to recover loans in large volumes without default Experienced in repayment tracking and loan collection without a day default
Proficiency in Microsoft Office package, especially Excel and Word
Skills:
Excellent Communication Skills.
Enthusiastic and highly focus
Excellent team spirit and communications skills
Excellent Human Relations and Inter-personal skills
Teamwork and Leadership skills
Customer Oriented Mindset.
The candidate must reside around Ikeja.
Working Hours:
9:00am - 6:00pm
One hour break at noon
Work every Monday - Saturday.
We have a standard promotion and salary increase plan, welcome to submit your application and interview.