Company Logo

Manager, Managed Security Services

Jobs > IT & Telecoms > Manager, Managed Security Services
Description
  • Market intelligence gathering for existing and new solutions
  • Supervise Integration of SD-WAN, SASE, DDoS, and other security solutions
  • Evaluate and recommend new and emerging cloud security solutions and technologies
  • Ability to demonstrate the effectiveness of a range of managed security solutions
  • Creating low-level design, designing system configuration
  • Understanding customer needs and design solutions to meet customer needs
  • Securing client network systems by establishing and enforcing policies, and defining and monitoring access
  • Creating hardware Bill of Materials (BOM), including facilities BOM that is required to implement the security devices
  • Creating a technical implementation plan to implement security solutions
  • Directing system installation and OEM engagements
  • Providing remote support to on-site engineers and end users/customers during installation
  • Investigating faults in the network
  • Identify security issues and risks, and develop mitigation plans
  • Interpret Security Technical Implementation Guides (STIGs) and apply them to appropriate network devices
  • Participate in tier 2 and tier 3 security operations support
  • Participate in security incident analysis relating to offered services handling

Qualifications, Skills & Competencies:

  • First degree in one of the following: Computer Science, Computer Software/Computer Systems Engineering, Electrical/Electronic Engineering
  • Consistent implementation of managed security solutions at different levels
  • At least 7 years experience in infrastructure or application-level vulnerability testing and auditing
  • At least 7 years of system, network, and/or application security experience
  • Have at least 3-4 years of management experience
  • Have led a diverse team of individuals
  • Have a solid mastery of LAN, WAN, and & Cloud and Security (L4-L7, CASB, SSO, IPS, DNS Security, etc.) technologies
  • Knowledge of network routing and security protocols and implementations: TCP/IP, SSL, IPSEC VPN, SSL VPN, and VLANs
  • Analyze events and logs using security event management tools
  • Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security
  • Knowledge of network and web-related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
  • Strong understanding of a process-driven environment
  • Excellent problem-solving, debugging/troubleshooting skills
  • CCSP or Security+ certification or equivalent
  • Clearly and succinctly convey information and ideas, including communication and presentation skills
  • Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
  • Develop senior management relationships with partners, customers, and business groups
  • Past experience of working with networking and WAN technologies, and Cloud Services
  • Having working knowledge on SDWAN, DDoS or SASE will be preferable.

Demands of the Job:

  • Strong written and verbal skills
  • Strong customer service experience and orientation required
  • Availability to work extra hours in times of emergency and specialized project deliveries.
  • Understand and manage the pressure of a 24x7 customer support environment
  • Strong analytical and problem-solving skills.
  • Ability to work both independently and as part of a team to diagnose, troubleshoot, and resolve systems problems and issues.