- Market intelligence gathering for existing and new solutions
- Supervise Integration of SD-WAN, SASE, DDoS, and other security solutions
- Evaluate and recommend new and emerging cloud security solutions and technologies
- Ability to demonstrate the effectiveness of a range of managed security solutions
- Creating low-level design, designing system configuration
- Understanding customer needs and design solutions to meet customer needs
- Securing client network systems by establishing and enforcing policies, and defining and monitoring access
- Creating hardware Bill of Materials (BOM), including facilities BOM that is required to implement the security devices
- Creating a technical implementation plan to implement security solutions
- Directing system installation and OEM engagements
- Providing remote support to on-site engineers and end users/customers during installation
- Investigating faults in the network
- Identify security issues and risks, and develop mitigation plans
- Interpret Security Technical Implementation Guides (STIGs) and apply them to appropriate network devices
- Participate in tier 2 and tier 3 security operations support
- Participate in security incident analysis relating to offered services handling
Qualifications, Skills & Competencies:
- First degree in one of the following: Computer Science, Computer Software/Computer Systems Engineering, Electrical/Electronic Engineering
- Consistent implementation of managed security solutions at different levels
- At least 7 years experience in infrastructure or application-level vulnerability testing and auditing
- At least 7 years of system, network, and/or application security experience
- Have at least 3-4 years of management experience
- Have led a diverse team of individuals
- Have a solid mastery of LAN, WAN, and & Cloud and Security (L4-L7, CASB, SSO, IPS, DNS Security, etc.) technologies
- Knowledge of network routing and security protocols and implementations: TCP/IP, SSL, IPSEC VPN, SSL VPN, and VLANs
- Analyze events and logs using security event management tools
- Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security
- Knowledge of network and web-related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
- Strong understanding of a process-driven environment
- Excellent problem-solving, debugging/troubleshooting skills
- CCSP or Security+ certification or equivalent
- Clearly and succinctly convey information and ideas, including communication and presentation skills
- Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
- Develop senior management relationships with partners, customers, and business groups
- Past experience of working with networking and WAN technologies, and Cloud Services
- Having working knowledge on SDWAN, DDoS or SASE will be preferable.
Demands of the Job:
- Strong written and verbal skills
- Strong customer service experience and orientation required
- Availability to work extra hours in times of emergency and specialized project deliveries.
- Understand and manage the pressure of a 24x7 customer support environment
- Strong analytical and problem-solving skills.
- Ability to work both independently and as part of a team to diagnose, troubleshoot, and resolve systems problems and issues.