Company Logo

Restaurant Supervisor

  • Green Batch Limited
Jobs > Hospitality & Hotel > Restaurant Supervisor
Description

Responsibilities:

  • Assist General Manager with overseeing staffing responsibilities for front-of-house staff.
  • Oversee organization, efficiency, and policies pertaining to service in the dining room.
  • Focus specifically on service for servers, server assistants, bussers.
  • Work closely with General Manager, Sommelier, Bar Manager, Events Director, and other Assistant Managers for cohesion throughout all the services, policies, communication, procedures.
  • Supervises staff in terms of guest service, cleaning, and repairs to restaurants and grounds
  • Enhance and strengthen guest relationships, established and new.
  • Promotes cooperative effort, team spirit, and good morale among employees.
  • Make sure that all staff members comply with safe food handling procedures.
  • Formulate work schedules on a weekly or monthly basis and outline each staff member’s work duties
  • Supervise food preparation and cooking activities to ensure compliance with the health and hygiene principles of the restaurant.
  • Engage customers in positive dialogue to ensure return business and take and resolve any complaints from them.
  • Assist restaurant managers in developing and implementing core business and marketing plans.
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Perform restaurant opening and closing activities and organize management of repair and maintenance issues.
  • Keep track of inventory and order supplies as needed.
  • Make certain that all fire, safety, and health regulations regarding food preparation and serving are adhered to on a constant basis.
  • Monitor from end presentation and ensure that restaurant service and quality standards are constantly met.
  • Inspect Open/Close restaurant in accordance with daily checklists

Requirements:

  • Computer literate to prepare computer reports as required
  • Previous restaurant experience required.
  • Excellent guest service
  • Strong communication skills to motivate employees.
  • Strong time management skills and accuracy to deal with a variety of duties