Company Logo

Data-Voice Roaming IREG

Jobs > IT & Telecoms > Data-Voice Roaming IREG
Description
  • IREG tests preparation and execution as per business defined targets
  • Proactive checks and analysis as per Roaming Dashboard Activities defined and drive improvement actions in close coordination with Roaming Manager
  • Roaming Traffic analysis and improvement action plan to be driven
  • Technical guidance and QoS Monitoring thru effective usage of Roaming Suite and other related products
  • Drive and Deliver Roaming Products and Solutions to enhance customer delight & Roaming Revenue
  • Ensure Weekly Governance with Business, IT, and RA to review the status of new launches, Customer complaints & Frauds
  • Monitoring of Roaming Inbound and Outbound Traffic
  • Regular Configuration audit and implement service gaps
  • Regular SIM audits and signs OFF with Roaming Manager to avoid any Potential Frauds
  • Understand the roamer's performance by managing roaming tests,
  • Suggest and implement the right solutions in order to keep the roamers and to improve the roaming traffic,
  • Roaming statistics database for reference,
  • Track and Review Roaming TT, CR, IREG test, Dashboard
  • IR Database management and SIM management.

Vendor/Partner Management:

  • Technical relationship with Roaming partners
  • Ensure Response to the Roaming Partners Queries/Issues

Time management:

  • Prioritize self-workload as required to meet the fluctuating demands of business and requirements from other stakeholders.

Educational Qualifications & Functional/Technical Skills:

  • Bachelor/Masters of Telecommunication/Electronic Engineering degree/Computer Science
  • Detailed working Telecommunications Knowledge
  • Analytical and Presentation skills

Relevant Experience:

  • 5 - 7 years of Work Experience on a Telco Roaming/Settlement Systems
  • Networking roaming experience,
  • Experience in Core/Radio Network, GSM.
  • Good project management knowledge
  • Experience in measuring and analyzing network KPI ‘key performance indicators

Other requirements:

  • Personal Integrity and good interpersonal relationship
  • Must have excellent organizational and communication skills.
  • Highly organized and good at implementation
  • Time management skills with a commitment to project timelines.
  • Self-motivational skills
  • Good analytical and problem-solving skills.
  • Good practical skills in troubleshooting and fault resolution for supporting operations teams as an escalation point